Why am I not seeing website data or browser detail time?

If you're running Firefox on a Mac, you'll need to use our browser plugin and follow the installation instructions in this article.

For other users: 

  1. Double check your Settings.
  2. Go to Account Settings > Privacy

Make sure that you have either "Monitor all websites" checked or a whitelist containing the domains you do want logged.

Please note: Sometimes when browsers self-update, RescueTime cannot log activity details until you reboot the system. Reboot your computer rather than just restart your browser. Afterward, make sure RescueTime is running by looking for the icon in your system tray or Menu Bar.

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